Frequently Asked Questions

I would like to get a shave waiver

Sure, My Virtual Physician can help! Please complete the Shaving Waiver Request Form here.

I am having brown discharge.

One of our physicians can help. Click here to schedule an appointment.

Please let us know once you have submitted the form. Thank you

I need a prescription refill for

Sure, we can help you! Fastest way is to self schedule.
 Click on this link.

I am currently on vacation and need to speak with an OBGYN about vaginal sores and burning. I have Idaho Medicaid and am curious if a telehealth appointment will be covered.

Sure, we can help you! Fastest way is to self schedule.
 Click on this link.

Please add your address and reason for visit in the "additional notes" section.

I'm suffering from vaginal infection since a week please help me with the medication

Sure, we can help you! Fastest way is to self schedule.
 Click on this link.

I'm having vaginal issues

Sure, we can help you! Fastest way is to self schedule.
 Click on this link.

Please add your address and reason for visit in the "additional notes" section.

How much does telehealth visit to get caya prescribed cost?

To proceed with your Caya request please fill out the link below:

I am trying to get on weight loss medication but I don't have a primary care doctor.

Sure, we can help you!

Please let us know once you have submitted the form. Thank you

Need online consultation

Sure! We can help you! Fastest way is to self schedule.

Please add your address and reason for visit in the "additional notes" section.

Does My Virtual Physician take insurance?

Yes, the list of insurances can be found here (scroll towards bottom of page)

Hello, do you guys offer prescription refills?

We would be happy to help you with your prescriptions. If you have not been seen by one of our providers before, you will need to book an appointment to be seen for your requested refill. Fastest way is to self schedule.


Hello, I have strep throat and just need a script for an antibiotic.

Sure, we can help you! Fastest way is to self schedule.
 Click on this link.

Please add your address and reason for visit in the "additional notes" section.

I'm a disabled Veteran. I have anxiety, depression, ptsd

We would be happy to help you.

Please add your address and reason for visit in the "additional notes" section.

Do you have semaglutide options?

Yes! We can help you! Fastest way is to self schedule.

Please add your address and reason for visit in the "additional notes" section.

Do you take Medicaid?

Yes, we do. To see all our insurances that we take click on the link below.

What times do we have live agents available?

11am to 11pm Eastern Standard Time Monday to Friday and 11am to 9pm on Saturdays and Sundays


Download our APP

What if I do not have insurance?

Hello, This is the billing/accounts team of My Virtual Physician. If you do not have insurance, we do have a charity care program sponsored by our non-profit. We can still see you even if you have limited income and can't pay the normal price. If you have health problems, please don't wait until it is too late. Allow us to help you.

I want to talk to someone

Fastest way is simply to call us at 888-224-0804

Can you help me?

Sure. We can help you! 
If you want to talk our staff, call 888-224-0804.
If you need help making an appointment with one of our doctors.

All we need to book you with a doctor are:

1. Your full legal name

2. Your DOB

3. Your email address

4. Your mailing address

5. Insurance Name / Insurance ID number

6. Your reason for booking

I wanted to know if I could get medication for my EDD, erectile dysfunction

Sure, we can help you! Fastest way is to self schedule.
 Please click on this link.

I'm pregnant and I want to talk to someone

Sure, we can help you! Fastest way is to self schedule.
 Please click on this link.

I am having foot pain.

We would be happy to help you! Fastest way is to self-schedule an appointment with one of our providers

Possible UTI

Sure! We can help you! Fastest way is to self schedule.

Please add your address and reason for visit in the "additional notes" section.

I need to refill my birth control prescription

Sure! We can help you! Fastest way is to self schedule.

Please add your address and reason for visit in the "additional notes" section.

Can I talk with a doctor?

Sure! We can help you! Fastest way is to self schedule.

If you want to talk to a live human, call 888-224-0804.



If you need help making an appointment with one of our doctors
all we need to book you with a doctor are:


1. Your full legal name

2. Your DOB

3. Your email address

4. Your mailing address

5. Insurance Name / Insurance ID number

6. Your reason for booking