I’m from Canada and ended up needing a visit to the doctors on my first day on vacation. Despite having not to pay for medical care for simple visits to the doctor when at home, this virtual visit while on vacation was more relaxing and efficient.
Starting with the “sign-in” with “reception” Michael, I couldn’t have had a more helpful encounter. Never having done a virtual visit, Michael was extremely helpful with guiding me through the process and helpful in setting me up with the links for the consult.
Then there was meeting Dr. David Howard. Thank you for being available on January 1st - a holiday most doctors in Canada would be eagerly taking off. Dr. Howard did not treat my “female” symptoms like a brush off like I may normally encounter at home. Dr. Howard was “present” despite doing the visit via video conference. He may be carrying the title of “doctor” but he carried it with care and a bit of compassion for his patients.
The entire experience, starting with Michael and ending with Dr. David Howard, was an experience that made my unexpected-while-on-vacation visit to a medical facility easy and efficient and, most important to me, stress free. Thank you Michael and Dr. Howard!
- Stella O.